Symptoms When trying to install system update, update Windows app store or activate MS office, you may get error 0x80070005. The error code 0x80070005 is also described as “ACCESS DENIED” affecting Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10.

How to fix Windows Update error 0x80070005

Windows could not search for new updates
An error occurred while checking for your computer. 
Error(s) found:
Code 0x80070005 Windows Update encountered an unknown error.
Cause The reasons for this error include:
  • Issues with Administrative rights
  • Settings to Windows Update not being configured correctly
  • Firewall software
Resolution There are some methods to help you to fix the issue: Method 1: Allow user full control
  1. Open “Run”, type “C:\Users\USERNAME\AppData”, then click “OK”.
  2. Right-click on the Local folder, click “Properties”.
  3. Go to the “Security tab”, click “Edit -> Add”, type “Everyone”, click “Check names -> Ok -> Full control”, Click “OK” to save the changes
  4. Restart your computer.
Method 2: Configure Windows Update Settings
  1. Click Start, type “update” in search box.
  2. Select “Windows Update” from the search results list, click “Change Settings”.
  3. Select “Install updates automatically (recommended) “ at the Important Updates section.
  4. Set a schedule when the updates are going to be installed, click “OK”.
If your Windows Firewall settings are too strict, the 0x80070005 error might appear even if your Windows Update settings are set to automatically install updates. To fix this, follow the below steps:
  1. Click Start, type “firewall” in the search box, select “Windows Firewall” from the search results list.
  2. Choose “Allow a program or feature through Windows Firewall” from the left side, click “Allow another program”.
  3. Click “Browse”, look for the “svchost.exe” file, click “Open”, click “Add”.
  4. A new program called “Host Process for Windows Services” should be in your list, click “OK”.
Method 3: Scan for malware and virus
  1. Download “Microsoft Safety Scanner” from Microsoft website.
  2. Installed on your computer following its installation instructions. Make sure you add a shortcut of Safety Scanner on desktop.
  3. Double-click the “Safety Scanner” shortcut icon on the desktop and get it started.
  4. Next click “Scan Type” and “Full Scan” in sequence and continue to click “Next”.
  5. It starts scanning process and you need to wait for it to complete. This process may take some time and after the scan is done, you can remove all detected viruses or malware entries.
  6. Restart computer and try again to run Windows Update.

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