About the “Windows Update error 0x8024401C” error

The following information on this error has been compiled by Coopoint Technologies, based on the information gathered and reported by our global network of engineers, developers, and technicians or partner organizations.

Description and Symptoms

While you are trying to update Windows 10, you may receive the error 0x8024401c. Windows updates are an essential part of your system in order to prevent your PC from vulnerabilities which can lead to malware or virus, spyware or adware installation on your system easily. The error occurs means that there were some problems installing updates.

Causes of this Error

There is a brief summary of possible causes
  • improper Internet connection
  • the server timed out waiting for the request
  • inappropriate device drivers in your computer

Fixing “0x8024401C” on Windows

To start fixing the error 0x8024401c, we recommend disabling your anti-virus software temporarily, especially if you are using a third-party one. And then try each of these methods one after the other, and see which helps you fix the issue.
Fix #1: uninstall and reinstall display driver
  1. Press Windows key + X. Click on Device manager.
  2. Select the none working driver. Right-click on it and open Properties.
  3. Open the Details tab. Navigate to Driver Id’s in the drop-down list.
  4. Open the Driver tab and uninstall the driver.
  5. Copy the first line, paste in your web browser and search for original manufacturer site.
  6. Download the drivers, install them and restart the computer.
Fix #2: Run the Windows Update Troubleshooter
  1. Type troubleshooting in the search bar.
  2. Select Troubleshooting.
  3. Select View all on the top left corner.
  4. Click on Windows Update.
  5. Follow the on-screen instructions to run the troubleshooter.
Fix #3: Uncheck iPv6 and go with the iPv4 network
  1. Press Windows key + X and open Network connections.
  2. Right-click on the connection (either LAN or Wi-FI) you’re currently using and choose Properties.
  3. In the list of the connection items, uncheck the iPv6 box and confirm the selection.
  4. Go to Windows Update and check for updates.
Fix #4: Perform a clean boot in Window
  1. Click Start, and type msconfig.
  2. Select System Configuration from the search results.
  3. On the Services tab of the System Configuration dialog box, tap or click to select the Hide all Microsoft services check box, and then tap or click Disable all.
  4. On the Startup tab of the System Configuration dialog box, tap or click Open Task Manager.
  5. On the Startup tab in Task Manager, for each startup item, select the item and then click Disable.
  6. Close Task Manager.
  7. On the Startup tab of the System Configuration dialog box, tap or click OK, and then restart the computer.
Fix #5: Reset Windows Update components manually
  1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
  2. Stop the BITS, Cryptographic, MSI Installer and the Windows Update Services. To do this, type the following commands at a command prompt. Press the ENTER key after you type each command.
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
  3. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the ENTER key after you type each command.
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 Catroot2.old
  4. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
  5. net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
  6. Type Exit in the Command Prompt to close it and then restart the computer. After restarting the computer, now retry to install Windows Updates.

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